Plant skilled trades workers require large amounts of time to diagnose equipment faults during malfunctions and breakdowns. A large amount of time is expended looking in manuals and training materials for diagnostic processes and repair procedures in order to find the information needed to execute repairs. This increases mean time to repair and production downtime. Additionally, continually changing work requirements and increased equipment complexity make it impossible for the worker to commit all the information they may need to memory after training has been completed. Classroom and web-based training interventions alone are not effective, because some information must be delivered during actual repair activities to have maximum impact on worker behavior.

Join for free to read