White Paper

The listen, shape, deliver framework: how to succeed in the first 100 days as a chief procurement officer

The listen, shape, deliver framework: how to succeed in the first 100 days as a chief procurement officer

This Kearney white paper presents a “Listen, Shape, Deliver” framework to help new CPOs succeed within their first 100 days. It outlines how to understand organizational culture, align with stakeholders, build vision and metrics, and deliver quick wins. Featuring insights from global procurement leaders, the guide emphasizes credibility-building, strategic planning, team development, and communication as critical levers for creating lasting impact and aligning procurement with corporate goals.

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