Kearney argues that talent—not tools—is the core driver of successful digital transformation. Traditional HR functions often fall short in supporting such transformations. Instead, companies should establish a strategic talent function—separate from HR—to identify, attract, and manage digitally adept talent. This team should guide human capital strategy, upskilling, and change management. Digital evangelists, internal or external, are key to inspiring change. By aligning talent strategy with business transformation goals, organizations can mitigate risk and accelerate value realization.

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