This Xceedance white paper explores how emerging technologies—AI, big data, RPA, low-code/no-code, and automation—are reshaping insurance. It addresses industry challenges like legacy systems, shifting customer demands, insurtech competition, and outdated processes. Strategic actions include connecting people, processes, and tech; harnessing automation; implementing robust data strategies; and modernizing infrastructure. Partnering with tech providers enables faster product launches, improved customer experience, and operational efficiency. Use cases show success in data migration, automated accounting, and pricing engines, proving digital transformation is key to competitiveness and long-term profitability.

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