The Future of Customer Retention In The UK

8 Pages

Since 2021, the cost of living in the UK has increased significantly. In late 2022, inflation in the UK reached approximately 13%, reducing customer spending. In such trying times, loyakty programs offer customers relief from high prices through discount, freebies and cashbacks. Loyalty programs have always been popular in the UK, with customers holding 7.4 loyalty cards on average. Nearly half of those customers say they would be more likely to shop at a store if it offered a loyalty program.

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The Future of Customer Retention In The UK

The Future of Customer Retention In The UK

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