The BCG and Verizon white paper outlines a technology transformation framework for enabling future-ready organizations in the “fourth wave” of remote work. It highlights four key stages: define transformation goals, build workforce and talent readiness, develop scalable IT and digital platforms, and embed cybersecurity from the start. Six technical imperatives—scalable networks, cloud-ready apps, secure mobile connectivity, end-to-end monitoring, Zero Trust security, and resilient support models—form the foundation. Proactive planning, human-centered design, and continuous assessment are critical for success in this “business as unusual” era.

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