This Wild Tech white paper explores how enterprises can optimize chatbot use for internal efficiency and external customer service. It details chatbot capabilities—from data retrieval to resume analysis—highlighting use cases in HR, sales, and support. Key benefits include time savings, scalability, and consistent decision-making. It also offers prompt engineering tips for tools like Microsoft Copilot and outlines best practices for deployment, such as piloting, data quality, feedback loops, and security protocols. A structured deployment process ensures bots deliver accurate, secure, and scalable solutions for modern businesses.

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