UiPath AI-enabled chatbots combine RPA and AI to automate conversations, improving customer and employee experiences. They let users chat naturally to access resources, speed up request processing, and integrate with platforms like ERP and CRM via no-code Druid chatbots. Supporting over 40 languages and channels like Facebook, WhatsApp, and Slack, the solution includes enterprise-grade security, a scalable multi-tenant architecture, and flexible connectors for REST/SOAP and other systems. Users can deploy thousands of chatbots, trigger RPA processes, and route tasks to humans, streamlining workflows from request to fulfillment.

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