This whitepaper presents MuleSoft’s Integration Value Framework, a tool for IT leaders to quantify and communicate the business value of integration through both direct (platform) benefits and indirect (business outcome) impacts. Direct benefits include reduced development and maintenance hours, increased system scalability, and better governance. Indirect outcomes, such as faster initiative delivery, cost reduction, and revenue gains, are linked to API reuse and digital transformation efforts. The framework aligns IT and business goals, enabling data-driven investment decisions and showcasing integration as a strategic enabler of innovation.

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