Case Study
Salesforce harnesses the power of APIs to take connected experiences to the next level
Case study Customer success story Salesforce harnesses the power of APIs to take connected experiences to the next level2 Challenge Delivering truly connected customer and employee experiences Over the years, Salesforce — the global leader in CRM — has become one of the fastest-growing enterprise companies in the world. In the process, it has acquired over 70 companies — from Demandware to Tableau. In 2018, Salesforce acquired MuleSoft to deliver on its vision to enable all companies to build a single customer view. Due to high growth, Salesforce has thousands of systems and massive amounts of data, which is why they had leveraged MuleSoft’s Anypoint PlatformTM well before acquiring the company. After the acquisition, the Salesforce team kickstarted an initiative to adopt API-l