Mergers and acquisitions often fail to meet their goals due to poor technology integration. This report stresses that success hinges on having a clear IT integration plan in place early—ideally during due diligence. API-led composability is key, enabling reusable, scalable connections that reduce complexity and cost. MuleSoft and PwC advocate for a three-layer architecture (system, process, experience APIs) to speed delivery, ensure security, and support future growth. Case studies show how this approach improves employee experience, reduces HR costs, and drives synergy realization—up to 17% above target estimates.

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