Medallia’s whitepaper explains how organizations can improve employee experience by capturing both direct and indirect signals—beyond surveys. These include PTO patterns, helpdesk tickets, and digital interactions. By integrating these signals, companies gain real-time insights to detect burnout, boost engagement, and reduce turnover. The report urges companies to act on these signals using AI, creating a continuous feedback loop. Tools like Medallia Experience Cloud unify data, automate insights, and route actions to the right teams, enabling businesses to enhance performance, satisfaction, and retention.

Join for free to read