White Paper
FIRST IMPRESSIONS REALLY MATTER
5 Key Onboarding Steps To Help You Get Started on the Right Foot FIRST IMPRESSIONS REALL Y MA TTER2 Onboarding sets the tone for your relationships with employees, partners, customers, and franchisees, and introduces your brand to key stakeholders. Most of us have experienced “onboarding” at some point. For new employees, onboarding is a series of training and learning exercises designed show them how to succeed at their jobs. Onboarding shouldn’t be confused with orientation, which can be a part of onboarding. Unlike orientation, which provides general information – introduction to the company, discussion of health benefits, where to find various corporate resources and tools, etc. – and often is covered in a half-day or day- long session, onboarding provides a deeper