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Driving Excellence in Twitter Customer Care: Top Brand Performers Across 10+ Industries

Driving Excellence in Twitter Customer Care: Top Brand Performers Across 10+ Industries

Sprinklr
Pages 19 Pages

This report highlights top-performing brands across industries in delivering excellent customer care on Twitter. It uses the Sprinklr Care Score, which evaluates brands based on response rate, time to first response, volume of replies, engagement, and other factors. It provides industry-specific insights and showcases best practices.

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