Sponsored by AP EXCELLENCE: The Defining Traits of Best-in-Class Performers© 2022 IOFM, Diversified Communications. No part of this publication may be reproduced, stored in a retrieval system or transmitted by any means, electronic or mechanical, without prior written permission of the Institute of Finance & Management. 2 AP EXCELLENCE: THE DEFINING TRAITS OF BEST-IN-CLASS PERFORMERS Inefficiency has always been a challenge for the accounts payable (AP) function. But the disruption caused by the shift to remote working has exposed and exacerbated shortcomings in the way that AP departments operate. As a result, AP staff are working longer hours. It’s harder for AP departments to pay invoices on time. Accessing information is more complicated. And duplicate payments and other er

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