Telecom is undergoing massive digital transformation as rising mobile data use, smartphone adoption, and digital services reshape the industry. Traditional revenue streams like voice and messaging are declining, while data-driven services surge. Companies like T-Mobile and AT&T are leading with digital-first strategies. However, 70% of digital transformations fail due to poor strategy, lack of performance metrics, and siloed thinking. Success requires a holistic digital vision, ecosystem awareness, and robust analytics to drive innovation, efficiency, and customer-centric growth in a competitive landscape.

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