This whitepaper discusses how customized automated reconciliation jobs in ServiceNow streamline software asset management and audit compliance. It explains the risks of external vendor audits, where 68% of enterprises face annual requests and many pay heavy true-up costs, versus internal audits that help prepare proactively. ServiceNow’s SAM Pro automates reconciliation, tracking compliance, costs, and potential savings through tools like License Workbench. Aspire demonstrates how customizing scheduled jobs enables targeted reconciliations for specific vendors or subsets, improving efficiency and visibility. This ensures ongoing compliance, optimized license usage, and reduced audit risks.

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