UiPath highlights how AI-powered automation improves customer experience in healthcare by streamlining self-service, empowering agents, and optimizing backend operations. Patients benefit from virtual assistants that simplify appointment scheduling, claims, and billing. Organizations like Geisinger and InHealth saved millions and thousands of hours by reducing manual tasks. Agents gain a unified view of patient data, real-time guidance, and automated follow-up, enhancing support quality. Automation also bridges system gaps, reduces administrative burdens, and uncovers insights to improve service. The result is better care, higher satisfaction, and a more patient-centric healthcare experience.

Join for free to read