White Paper
Building a Recognition Culture in Healthcare
Creating a recognition culture in healthcare is vital, especially post-COVID-19. Despite the need for appreciation, 48% of workers rarely receive a "thank you." To foster this culture, recognition should focus on key moments such as actions that reflect company values, improve processes, or go above and beyond, like helping colleagues or earning patient compliments. Recognition should also be timely, specific, authentic, and appropriate, with leaders personalizing it for each individual. Finally, sustaining recognition involves making it a regular part of the culture through acknowledgment, congratulations, and consistency, which boosts morale and fosters a positive, engaging work environment.