Case Study
Healthy Culture Built Through Recognition
EmblemHealth, a major not-for-profit health insurer, partnered with Workhuman® to create a unified employee recognition program, BRAVO!, aimed at strengthening its company culture. With a vision of promoting values like Empower, Deliver, and Do it Together, the program was launched in April 2021, achieving 82% participation. BRAVO! led to 23,940 recognition moments in its first year, with managers playing a key role in fostering employee engagement. Advanced features like Service Milestones® and Inclusion Advisor enhanced employee connection and cultural sensitivity. The program significantly improved morale, productivity, and company culture, helping EmblemHealth’s workforce stay focused on their mission to improve healthcare.