Case Study
Real-time Alerts for Patient Care Coordination
CitiusTech Solution The client now connects to hospitals, community health services, primary care providers on its enhanced IDS platform for receiving, parsing, curating, and routing alerts related to COVID-19 patients and suspects. Real-time notification of a patient or suspect case (admission, discharge, transfer, readmission) had a significant impact on the client’s surveillance capabilities. These alerts were communicated to stakeholders through DIRECT email, SMS alerts or IHE messages. The system processes more than 400,000 messages per day and can be scaled to include additional patient information such as vitals, lab reports, and more. Real-time Alerts for Patient Care Coordination About Client The client is a leading healthcare provider in Pennsylvania, serving more than 1.