White Paper

Achieving Conversational Intelligence

Achieving Conversational Intelligence

Pages 7 Pages

Sam.ai’s white paper outlines how its Conversational Intelligence platform uses NLP, NLU, and deep learning to extract, process, and deliver business data faster and more accurately than traditional methods. By integrating proprietary algorithms, supervised machine learning, and tools like NLTK and spaCy, it enables context-aware, adaptive interactions that go beyond basic chatbots. Features like nuance reporting and unified holistic data provide richer, multi-source insights. Use cases span healthcare, sales, and customer service, with productivity gains of up to 402%. A Phone.com case study shows 4× faster data access, improving decisions and customer experiences.

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