The COVID-19 pandemic in 2020 marked a pivotal moment for telehealth, transforming it from a minor aspect of healthcare to a critical component of care delivery. This period is seen as a unique opportunity for healthcare providers to rethink and digitally transform care models, moving away from traditional, fragmented systems toward a patient-centered approach. The rapid adoption of telehealth, driven by necessity and enabled by scalable technologies like cloud-based video applications, allowed healthcare providers to maintain operations and patient care during the pandemic. The challenge now is to build on this momentum and integrate these digital innovations into the future of healthcare delivery.

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