How healthcare organizations can build successful, long-term delivery models across settings. What is hybrid care? Hybrid care is an interconnected healthcare model that supports and integrates in-person, virtual, and automated care interactions. This innovative approach transforms the industry from a traditional, episodic model to an always available, coordinated support system that guides the health and wellness of consumers. The intent of hybrid care is to leverage services and technologies to create more personalized, seamless experiences, as well as greater access and connection across touchpoints.

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