Conduent’s Next-Generation Collections Solutions support over 14 million loans by combining cloud-based servicing, automation, and scalable agent teams to enhance borrower experiences and maximize recoveries. Lenders gain global talent access, rapid implementation, and configurable digital tools that integrate with existing systems. Solutions include multichannel outreach, flexible payment options, and compliance-driven workflows. Case studies, such as a COVID-19 rapid deployment, show Conduent’s ability to launch operations within weeks. Delivering up to 50 percent cost savings versus in-house models, Conduent ensures improved collections, reduced complaints, and strong compliance for consumer and auto finance lenders.

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