Vendor Sheet

Gen AI Essentials Package for CX & EX

Gen AI Essentials Package for CX & EX

Pages 2 Pages

Coveo’s GenAI Essentials Package helps organizations upgrade search and deploy generative answering across websites and employee portals to unify access to knowledge and improve experiences. It addresses challenges of siloed content and poor search by delivering trusted, secure answers tailored to context. The package includes Coveo for Websites and Intranets with Relevance Generative Answering, 200K monthly queries, 100K generative queries, training, and a dedicated success manager. With rapid 4–6 week deployment, it drives measurable ROI, such as a 20% self-service lift in six weeks, 11% boost in under 18 days, 51% higher content conversions, and 64% fewer content gaps.

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