The 2022 Workplace Relevance Report shows employees are overwhelmed by irrelevant information, wasting an average of 3.6 hours daily searching for answers, up an hour from the prior year. IT staff suffer most, spending 4.2 hours a day, pushing 1 in 6 toward quitting. App-hopping worsens inefficiency, with 60% searching across four or more sources and 18% across seven or more. This leads to burnout, lost confidence, and critical knowledge gaps, draining productivity and revenue. The report argues AI-powered search and centralized knowledge bases can cut noise, deliver personalized insights, and empower employees with timely, relevant information.

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