Nucleus Research's 2022 Workforce Management (WFM) Satisfaction Survey highlights key findings from 113 managers. Over half of respondents using a bundled HCM-WFM solution would switch to a standalone WFM platform due to its ability to focus on granular features. WFM solutions are critical for time and attendance, scheduling, and workforce analytics, with benefits including labor optimization, scheduling automation, and employee self-service (ESS). These systems return $12.24 for every dollar spent, and ESS alone saved one organization $1.2 million annually. Overall, 81% of respondents reported improved or stable WFM value.

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