Huddle | Client engagement survey 2022 WHITE PAPER CLIENT ENGAGEMENT SURVEY 2022 How do cybersecurity and ease of collaboration affect the client experience? WHITE PAPERHuddle | Client engagement survey 2022 WHITE PAPER Executive summary An independent survey of over 250 accounting and advisory professionals in the UK has explored the connection between the client experience and data security. At the heart of this are the methods firms use to collaborate with their clients, including the sharing of sensitive documents. The results show that the need to work both transparently and at pace on client projects means that the most convenient ways of communicating often out-weigh the most secure option. At the same time, there are clear signs that the more channels there are for shari

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