This report explores how AI drives digital business transformation by automating processes, improving decision-making, and enhancing customer experiences. Organizations deploy AI for predictive analytics, NLP, generative AI, and RPA, but face challenges operationalizing AI, integrating DataOps/MLOps/DevOps, and ensuring governance. Success factors include strong executive sponsorship, clear objectives, democratized AI tools, robust platforms, and training programs. Many firms lack mature guardrails for AI risks or metrics to track ROI. Recommendations stress building a solid AI foundation, expanding AI use across processes, aligning strategy with resources, and embedding governance and literacy.

Join for free to read