The July 2022 Aite-Novarica report The Great Resignation and Resulting Talent Gap by Gabrielle Inhofe examines how widespread voluntary resignations are reshaping talent dynamics across financial services. It analyzes impacts in sectors such as retail and commercial banking, insurance, wealth management, cybersecurity, IT, and customer experience. The report highlights the urgency of adapting to a new workforce, improving attraction and retention strategies, and addressing critical skill shortages. It emphasizes how these shifts will permanently transform middle and back-office functions, requiring innovative recruitment, training, and workforce management approaches.

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