New Relic’s August 2024 report on observability in industrials, materials, and manufacturing shows these sectors are transitioning into Industry 5.0, prioritizing AI, sustainability, and human-AI collaboration. While they experience fewer outages than average, downtime still results in a median annual cost of \$4.63M. Observability improves MTTR, collaboration, and efficiency, with 36% achieving full-stack observability. Security, AI, and IoT adoption are key drivers. Tool consolidation is a major trend, with 46% planning consolidation within a year. Most organizations report 2x ROI, with ambitious goals to expand observability capabilities through 2026.

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