Recognition and Employee Performance: Which Comes First? EXPLORING CAUSALITY WITH LONGITUDINAL CUSTOMER DATA2 Clients frequently ask us about the relationship between recognition and performance, often measured as a subjective rating. We’ve done several studies using client data that show a positive correlation – the frequency and total value of recognition both relate positively to higher performance ratings. Still, the question of causality arises: Does recognition help drive better performance, or do higher performers simply receive more recognition? To answer this question, we collaborated with a technology organisation based in Ireland with about 2,500 employees globally. Within this organisation’s peer-to-peer recognition programme, employees can both give and rec

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