The document explores the evolution of Learning & Development (L&D) in the "new normal," highlighting the shift to online training due to the pandemic. Key findings include increased adoption of virtual, trainer-led sessions (71%) and personalized digital modules (49%), with businesses aligning L&D to strategic goals like employee efficiency and retention. While digital learning is gaining prominence, challenges persist, such as senior management funding and engagement barriers. Budget trends show a rise in investments, particularly in online modules, with future growth expected. Organizations prioritize upskilling employees, focusing on performance-driven and accessible training methods to meet evolving needs.

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