Report

Global payments in 2024: Simpler interfaces, complex reality

Global payments in 2024: Simpler interfaces, complex reality

Global payments have become safer, simpler, and faster, but the rise of instant payment systems has led to the "Decoupled Era," where payments are increasingly disconnected from accounts, fragmenting the value chain. With $1.8 quadrillion in annual payment flows, small changes in payment systems can impact entire sectors. This report explores the global payments ecosystem and trends, forecasting 5% annual revenue growth from 2023 to 2028, driven by digital payments and new use cases like instant payouts for gig workers. It also highlights the growing complexity of the industry, rising fraud costs, and the need for greater investment in payment security and technologies.

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