Riverbed’s Global DEX Survey 2023, based on insights from 1,800 leaders, reveals that 91% expect increasing digital demands from Millennials and Gen Z, with 95% recognizing DEX as vital for competitiveness. Key challenges include budget constraints, talent shortages, and inadequate observability tools. Hybrid work is dominant, with 47% of workforces operating in this model and 88% of organizations planning tech investments to support it. Unified observability and AI are seen as critical to bridging skill gaps and enhancing performance. Overall, 92% of leaders prioritize DEX investment to boost productivity, retention, and growth.

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