Riverbed’s Global Digital Employee Experience (DEX) Survey 2023 highlights that 95% of leaders view seamless DEX as critical to competitiveness, with 92% prioritizing DEX investments. With 47% of the workforce in hybrid roles, 96% believe hybrid work aids talent retention. Top challenges include lack of observability tools, cloud limitations, budget constraints, and IT talent shortages. Younger workers' expectations are reshaping priorities—91% of leaders acknowledge the risk of failing to meet them. Unified observability, AI, and automation are seen as essential, with 94% accelerating DEX adoption to stay competitive.

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