The 2023 Riverbed Global Digital Employee Experience (DEX) Survey highlights that 98% of Financial Services and Insurance (FSI) leaders view DEX as a critical priority, with 93% saying it's key to competitiveness. Gen Z and millennials are seen as having the highest digital expectations, and 92% of FSI leaders say these demands pressure IT teams. Hybrid work is prevalent—53% of FSI employees work in hybrid setups—and 89% of organizations plan to invest in technologies supporting it. Unified observability, cited by 95% as essential, is seen as a solution to skills gaps and rising digital demands.

Join for free to read