The March 2022 Aite-Novarica Group report on the Distribution and Compensation Management Maturity Model provides a framework for insurers to assess and advance their DCM capabilities. It addresses evolving producer expectations, compliance efficiency, and operational effectiveness. The model covers contracting, onboarding, vetting, appointments, commissions, incentive compensation, payments, analytics, performance management, forecasting, and relationship management. It also highlights tooling needs such as self-service portals, inquiry handling, and business intelligence. The report guides insurers in aligning processes, technology, and strategies to improve producer engagement and drive distribution success.

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