The Everest Group playbook guides enterprises to adopt continuous discovery and intelligent automation, blending process intelligence, automation, and AI to drive digital transformation. It outlines a lifecycle from discovering as-is processes to monitoring performance. Technologies like process mining, task mining, RPA, IDP, and conversational AI help improve visibility, efficiency, compliance, and customer experience. Success requires assessing current capabilities, building a business case, mapping an execution path, and addressing challenges like change management and stakeholder buy-in. The approach promises cost savings, productivity gains, and accelerated innovation across industries.

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