The Automation Governance Playbook offers strategic guidance for scaling enterprise automation using RPA, AI, and ML. It emphasizes building a balanced workforce of humans and digital workers by aligning leadership, setting a clear automation operating model, and establishing a Center of Excellence. The playbook outlines steps from piloting to scaling, managing risks such as inconsistent standards and lack of interoperability. It stresses the need for strong governance, stakeholder engagement, and selecting the right technology and partners to ensure successful, sustainable automation across the organization.

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