Intelligent Process Automation (IPA) integrates advanced, hyperconnected systems to streamline business operations. It uses technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), Optical Character Recognition (OCR), and Conversational AI. IPA enables organizations to automate repetitive tasks, analyze data, and improve decision-making, leading to greater efficiency and customer satisfaction. Key components include process discovery, low-code platforms, and virtual agents, which enhance customer interactions and optimize workflow. IPA is essential for organizations aiming for digital transformation, reduced costs, and continuous improvement in a competitive market.

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