Brick-and-mortar retailers face increasing cost pressures due to reduced foot traffic, rising labor costs, SKU complexity, and heightened customer expectations. To improve profitability, retailers must shift from siloed approaches and adopt a total-cost perspective across the value chain. By breaking down cost components across store operations, supply chain, and merchandising, retailers can identify hidden inefficiencies and optimize processes. This strategy, supported by data analytics and cross-functional collaboration, can yield significant savings and improve long-term competitiveness in an evolving retail landscape.

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