Report

2022 State of Workplace Empathy: Businessolver's Seventh Annual Report

2022 State of Workplace Empathy: Businessolver's Seventh Annual Report

The 2022 State of Workplace Empathy Executive Summary shows empathy perceptions at near-record lows, with only 69% of employees viewing their organizations as empathetic, down from 72% in 2021. The Great Resignation, return-to-office tensions, and pandemic aftershocks heightened stress, with half of employees reporting mental health issues. While 94% value flexible hours as empathetic, just 38% of organizations offer them. CEOs struggle, with 77% fearing loss of respect if too empathetic, pushing employees to rely more on managers. Gaps persist in DEI and inclusivity, especially for minority groups, underscoring the need for flexible policies, visible mental health support, and empathetic leadership.

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