Server Virtualization

www.NICEinContact.com About Ten percent of working Americans don’t have a checking account at a financial institution, which makes it difficult for them to deposit paper paychecks. As an alternative to traditional payroll methods, a financial services company offers employers the option of using debit cards to pay their employees – with no bank account needed. The company employs 50 contact center agents, handling over 20,0000 calls monthly. Those calls are mostly transaction questions,…