Nexthink helped the insurance company optimize system performance and uptime with AI-driven insights, accelerating the transition from legacy IT systems to modern solutions. It automated routine fixes to proactively resolve issues, improving reliability for customer service representatives, field sales, and claims processors. Nexthink also provided real-time visibility into system performance, enabling quick detection and resolution of crashes and access problems. This boosted collaboration, stabilized workflows, and ensured reliable availability of critical sales and policy data across the organization.

Join for free to read