The Experience 2020 Report: Digital Employee Experience today SURVEY CONDUCTED BY VANSON BOURNE2 Introduction By Jon Cairns, VP, Global Solution Consulting at Nexthink Modern businesses understand how quickly a tactical technology issue can become a significant strategic risk. From the data center to your endpoints, IT represents the nervous system for any enterprise, and every employee depends on it to be productive. The growth of remote working makes these facts even more significant. Consequently, Digital Employee Experience (DEX) impacts everything from productivity, retention, and customer satisfaction, to your bottom line. Today, the most forward- thinking organizations understand what it really means to manage their DEX. They have real visibility into their em

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