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Listening to and Acting on Employee Feedback

Listening to and Acting on Employee Feedback

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Gatepoint Research, sponsored by Workday, surveyed 250 executives and found that over 55% of companies survey employees only once a year or less, missing opportunities for timely insights. More frequent feedback could improve decision-making, policy updates, and real-time response. Key benefits include better understanding of company culture, faster action, and improved outcomes—52% agreed more touchpoints lead to quicker improvements. Top challenges include keeping employees motivated during change, turnover prediction, and manager readiness. Follow-up actions from feedback include launching satisfaction initiatives, updating manager training, and modifying HR policies.

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