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Intelligent Listening at Workday

Intelligent Listening at Workday

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Workday implemented Workday Peakon Employee Voice, an automated employee listening platform, launching companywide in 2021 within 6 weeks. By 2022, it collected over 5 million data points from 18,000 employees with a 70% weekly participation rate. Over 88% of leaders engage with feedback, and 99% of managers actively use the platform to drive change. Within a year, Workday reduced employee workload struggles by 50%, improved feelings of accomplishment, adjusted compensation to lower attrition, enhanced career progression, and boosted satisfaction with growth and learning by 30–40%. This data-driven approach has significantly improved employee well-being and engagement.

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