Open enrollment presents significant challenges for employers, particularly those with more than 5,000 employees. These challenges include manual processes, preparing plan documents, confirming employee eligibility, and making corrections, each of which incurs considerable costs. On average, manual entry costs employers $18.47 per transaction. Despite its importance, employees often feel uncertain about selecting the right benefits. Effective communication and education are key to improving this experience. Leveraging technology, such as self-service HR tools, can streamline the process, reduce manual tasks, and improve employee engagement.

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